Our services

The V-NEO team can meet a wide range of needs. Although our services cover the end-to-end process, from design to implementation, our team specializes in the following four fields :

Business architecture and IT expertise

Through their expertise, V‑NEO’s architects provide strategic assistance to organizations…

Through their expertise, V‑NEO’s architects provide strategic assistance to organizations from the inception of their enterprise architecture, IT master plan and technological orientations. They are also involved in many major initiatives aiming to modernize insurance systems and integrate omni-channels into their clients’ business model.

The quality of their interventions is based on :

  • their knowledge of the insurance industry;
  • their expertise in development practices and systems integration;
  • their experience with insurance-specific software package implementation;
  • their commitment to developing innovative expertise.

Futhermore, Based on the enterprise architecture and its associated business needs, V-NEO’s professionals design and implement pragmatic and forward-thinking solutions within constraints such as scope, budget, deadlines and capacity.

Enterprise package solutions

The success of the many projects our professionals have participated in proves our proficiency in the art of selecting…

The success of the many projects our professionals have participated in proves our proficiency in the art of selecting and integrating software and package solutions available on the market.

This assertion is based on :

  • our project management experience and our adaptation of agile practices for commercial solutions implementation;
  • our knowledge of the emerging IT concepts used to support integration of market solutions, including service-oriented architecture (SOA);
  • our experience integrating specialized software packages, such as solutions from the property and casualty insurance sector, client relationship management solutions, and information and document management solutions;
  • our active monitoring of innovative technologies supporting the implementation and use of software package solutions, such as cloud computing.

Process optimization

V-NEO’s professionals are especially concerned about efficient business…

V-NEO’s professionals are especially concerned about efficient business case and IT project design and IT project management, since inefficiencies in these areas often prevent value creation.

Instead of relying specifically on methodologies, we at V‑NEO believe that optimizing business or IT solution implementation practices should involve selecting, adapting and furthering proven professional practices, and experimenting with and refining promising emerging practices.

To offer the best-performing services :

  • we use risk management-based approaches;
  • we excel at recognized practices;
  • we are able to optimize these practices to increase their value to the organization.

Digital transformation

Mobile development, multichannel, omni-channel, call centres, interactive voice response systems, social networks, collaboration platforms…

Mobile development, multichannel, omni-channel, call centres, interactive voice response systems, social networks, collaboration platforms—the list of new realities that insurers must deal with are extensive. This forces them to rethink their business model to include this digital evolution, which is transforming product distribution, improving after-sales service and facilitating transactions with partners. It is an increasingly important driver of growth that can significantly lower organizations’ operating costs.

At V‑NEO, digital transformation is one of our specialties. Whether the project involves business strategy or implementing promising software solutions, V‑NEO’s digital transformation specialists are there to guide you through this complex, fascinating world of endless possibilities.

Here are a few of the digital transformation services we can provide :

  • Assist in the creation of a strategic vision for digital transformation of insurance business models;
  • Manage selection of third-party vendors or software package providers well-versed in the omni-channel strategy;
  • Deepen knowledge of omni-channel to design the best solution in terms of added value and ROI for our partners;
  • Provide project management and business analysis services to support project implementation.