Center for Innovation and Performance in Insurance (CIPA)

V-NEO’s Center for Innovation and Performance in Insurance—the first of its kind in North America—is fully dedicated to the insurance industry. Located in Quebec City, the center allows V-NEO to broadly share its expertise and knowledge, promote its services, and design highly innovative solutions for clients. It also brings together professionals who assist with organizational and technological transformation projects in local, national, and international markets.

City with a marker on a building


The Center for Innovation and Performance in Insurance seeks to:

  • Aggregate business and IT expertise in the property, casualty, life, and health insurance fields
  • Promote the development and sharing of technological and business innovations
  • Deliver solutions locally and internationally

3 main areas

This Center for Innovation and Performance in Insurance offers services in three main areas: open innovation, insurance expertise, and agile delivery.

Open and value-based

  • Insurance innovation (business and technology)
  • Innovation aggregator

Insurance business and technology

  • Support for high-level experts in various areas
  • Access to a wide range of technological and information assets
  • Incubation of tomorrow’s experts

Agile, on time, and on budget

  • Different modes of successful delivery
  • Implementation of innovative and effective environments
  • A hub for dedicated resources in a given field or technology


Clients who call on the Center for Innovation and Performance in Insurance for their projects enjoy many benefits:

  • Lower risk due to the assistance of experts at critical points in the project
  • Access to numerous assets that significantly accelerate project completion
  • Development of client skills through expert support and access to training programs
  • Higher quality solutions thanks to certified delivery teams using best practices
  • The flexibility to meet client needs and constraints through hybrid delivery (on site or remotely)
  • Access to innovations worldwide, through a single hub, to identify solutions to complex problems